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TurboTax Accuracy Guarantee

TurboTax calculations are guaranteed 100% accurate. We're confident and we want you to be too. In the unlikely event you are assessed a penalty based on a TurboTax miscalculation, we'll reimburse you for the penalty and the interest.

Before you submit a claim

Click here to download and install the Audit Support Center. The Audit Support Center will provide step-by-step guidance to:

  • Find out why the IRS contacted you.
  • Determine what the communication from IRS means.
  • Prepare your next steps.
To submit a claim

We require the following:

You must contact us within 30 days of your penalty assessment if you believe a TurboTax calculation error has occurred. Follow the link to Submit Your Case for Review online.

The TurboTax Interactive Agent is available 24/7 to answer your questions. Just click below to start a chat session.

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